Return & Exchange
At Bravo Race Wear, customer satisfaction is our priority. If there is an issue with your order, we're here to help. Please read our Return & Exchange Policy carefully before making a purchase.
Return Eligibility
We accept return requests within 14 days of the delivery date.
To qualify for a return, the item must be:
- Unused
- Unworn
- In its original condition
- Returned with any original tags and packaging (if applicable)
Returns requested after 14 days of delivery will not be accepted.
Eligible Reasons for Returns
Returns are accepted only for the following reasons:
- You received the wrong item.
- Your item arrived damaged.
- Your item is defective.
- You received the wrong size.
If your return request meets one of the above conditions, please contact us within 14 days of receiving your order.
Non-Returnable Items
The following items are not eligible for return or refund:
- Custom-made leather jackets
- Custom MotoGP racing suits
- Personalized or made-to-order products
Since these items are manufactured according to your specific design, measurements, or requirements, they cannot be returned unless they arrive damaged, defective, or an incorrect item was sent by Bravo Race Wear.
Custom Orders
Bravo Race Wear proudly offers custom manufacturing.
If you would like a custom leather jacket or MotoGP racing suit, simply contact us with your design, artwork, specifications, or sizing requirements. Our team will create your product according to your instructions.
Please review your custom order details carefully before confirming your purchase.
Exchanges
We accept exchange requests within 14 days of delivery for eligible items.
Exchange requests are accepted for:
- Wrong size
- Wrong item received
- Damaged item
- Defective item
Exchange Shipping
The customer is responsible for all shipping costs related to exchanges.
Return Shipping
If your return is approved under this policy, Bravo Race Wear will cover the return shipping cost.
Please do not send any item back without first contacting our customer support team for return instructions.
Refunds
Once we receive and inspect your returned item, we will notify you of the status of your refund.
If your return is approved:
- Your refund will be issued to your original payment method.
- Refunds are processed within 5–10 business days after the returned item has been received and approved.
Please note that your bank or payment provider may require additional time to process the refund.
Change of Mind
We do not accept returns, exchanges, or refunds if you simply change your mind after placing an order.
Please review your order carefully before completing your purchase.
Incorrect Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout.
If an incorrect or incomplete shipping address is provided, Bravo Race Wear cannot accept responsibility for failed deliveries or returned packages, and such orders are not eligible for return or refund.
How to Request a Return or Exchange
To request a return or exchange, please contact us within 14 days of receiving your order.
Email: bravobrothers9992@gmail.com
Please include:
- Your order number
- Your full name
- Photos of the item (if damaged or defective)
- A brief explanation of the issue
Our support team will guide you through the next steps.
Contact Us
If you have any questions regarding returns or exchanges, please contact us:
Bravo Race Wear
Email: bravobrothers9992@gmail.com
We are happy to assist you.